Frequently Asked Questions:
How do I confirm the manufacturer for my cabinet?
If possible, look for the serial plate on the cabinet, which will, in most circumstances give the cabinet manufacturer. This is normally located under the canopy at the top of the cabinet.
What is covered on my warranty?
Please check your bill of sale, or contact your Account Manager for assistance.
What if the case I have is a discontinued model?
Please call our customer services department with all the information you have and they will trace historical information for you.
How do I identify the part that I need?
Please contact our spare parts department who can assist you in locating the part.
Have you directions to your office?
Yes, please find a map to our office within the ‘about us’ page
Do you make or repair domestic fridges?
We only deal with commercial refrigeration
Do you only maintain and service your own refrigerated cabinets?
We are able to maintain and service cabinets other than our own. Please ask our customer service department for more details
How do I purchase cabinets from your sister companies?
Contact our sales department who will be able to deal with your enquiry or put you onto the relevant contact.
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